Terms of Service
Last updated 7 July 2026
These terms govern your use of Jensei. By creating an account or using the service, you agree to them.
The service
Jensei is a platform that helps you find, reach, and book independent doctors, and that lets you store health information in a private, encrypted vault. Jensei is a technology platform — it does not provide medical care, diagnosis, or treatment.
Not medical advice
Content on Jensei, including any AI-generated suggestions, is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified health provider with any questions about a medical condition.
If you think you may have a medical emergency, call your local emergency services immediately. Do not rely on Jensei for urgent or emergency care.
Your account
You are responsible for the accuracy of the information you provide and for keeping your credentials secure. Because your health vault is encrypted with a key derived from your password, you are responsible for remembering your password — we cannot recover encrypted health data on your behalf if it is lost.
You must be at least 18 years old to use Jensei.
Acceptable use
When using Jensei, you agree not to:
- Break the law or infringe the rights of others.
- Attempt to access accounts, data, or systems that are not yours.
- Disrupt, overload, or reverse-engineer the service.
- Upload malicious code or misuse the platform to harass or defraud others.
Doctors and third parties
Doctors and clinics listed on Jensei are independent third parties. We do not employ them and are not responsible for the care they provide or the information they publish. Any consultation, booking, or payment arrangement is between you and the provider.
Intellectual property
Jensei and its logos, design, and software are owned by us and protected by law. We grant you a limited, non-exclusive, non-transferable licence to use the service for its intended purpose. You retain ownership of the content you create.
Disclaimers and liability
The service is provided "as is" without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by applicable law, Jensei will not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Nothing in these terms limits liability that cannot lawfully be limited.
Termination
You may stop using Jensei and delete your account at any time. We may suspend or terminate access if you breach these terms or to protect the service and its users.
Governing law
These terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the competent courts in India, unless applicable law provides otherwise.
Changes to these terms
We may update these terms from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you within the service. Continued use after changes take effect means you accept the updated terms.
Questions about this page? Email us at info@jensei.com.
